Merchant Operations Executive
Salary undisclosed
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Merchant Operations Executive
About the job Merchant Operations Executive
Want to be part of the fastest-growing startup at the intersection of Retail, Fintech, and Data?
Qashier is seeking a Merchant Operations Executive to support our growth!
We are a dynamic and fast-growing team excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology.
We are looking for passionate individuals who can assist in setting up and onboarding our merchants, providing efficient order fulfillment and timely customer support. This role might be for you if you have knowledge and a keen interest in POS and payment systems, operations, or customer support.
Key Responsibilities
What we look for in a candidate
Why Join Qashier? Join Qashier, a fast-growing startup with an innovative platform transforming the retail and F&B industries. You'll play a crucial role in driving growth and decision-making while enjoying fantastic learning and development opportunities within our tight-knit team. Make a strong impact by collaborating with teams and markets to achieve business objectives and create an impact across the board.
About Us
Qashier (qashier.com) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently.
Ready to take the leap and make an impact in the exciting world of FinTech?
Click 'Apply' or reach out to [email protected] to start the conversation.
Want to be part of the fastest-growing startup at the intersection of Retail, Fintech, and Data?
Qashier is seeking a Merchant Operations Executive to support our growth!
We are a dynamic and fast-growing team excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology.
We are looking for passionate individuals who can assist in setting up and onboarding our merchants, providing efficient order fulfillment and timely customer support. This role might be for you if you have knowledge and a keen interest in POS and payment systems, operations, or customer support.
Key Responsibilities
- Be a Qashier Expert: Help our merchants diagnose hardware and software issues. You will also prepare and set up merchant hardware before deployment and inspect and assess the condition of existing/return hardware.
- Set-up and training: You will primarily assist in setting up merchants' hardware and systems and provide onsite/remote training.
- Technical troubleshooting: You will assist in troubleshooting hardware issues for merchants, both remotely and on-site, ensuring smooth operations and timely resolution of any technical difficulties.
- Managing inbound/outbound logistics and order fulfillment: You will help ensure timely merchant order dispatch, accurate inventory management, and efficient delivery operations.
- Handle any other merchant operational issues as part of merchant servicing.
- Liaise with suppliers and another third party with regard to inventory procurement, hardware servicing, and warranty/exchange matters.
What we look for in a candidate
- Minimum 1 year of experience in Operations, Customer Support, or Events Management.
- Diploma/Degree in Business Administration or a related field
- Tech savvy and able to maneuver various technical systems
- Passionate about technology, Fintech ,and the retail space
- Strong problem-solving and communication skills
- Excellent organizational and administrative skills with a strong ability to multitask
- Comfortable with on-the-go environment, outside of traditional office setting.
- Possess own transportation is not necessary but preferred.
Why Join Qashier? Join Qashier, a fast-growing startup with an innovative platform transforming the retail and F&B industries. You'll play a crucial role in driving growth and decision-making while enjoying fantastic learning and development opportunities within our tight-knit team. Make a strong impact by collaborating with teams and markets to achieve business objectives and create an impact across the board.
About Us
Qashier (qashier.com) is a venture-backed startup that is transforming the way retail and F&B operations manage payments, loyalty programs, and business data. Our Qashier SuperTerminal is an all-in-one, cloud-based POS device that allows merchants to streamline their operations while offering integrated payment solutions. With Qashier, merchants get the tools they need to grow their business efficiently.
Ready to take the leap and make an impact in the exciting world of FinTech?
Click 'Apply' or reach out to [email protected] to start the conversation.
Job ID L343XVX8