. Manages day to day business of the sales
· Build customer relationships.
· Exerting good leadership skill.
· Identify and address problems and opportunities for the company.
· Oversees on stock take reports and other relevant report
· Assist in process Sales transaction, collect payments, handle cash or credit transactions with customers.
· Count money in cash drawers at before operations start and by end of the day to ensure that amounts are correct and that there is adequate change.
· Maintain a clean and tidy checkout area, ensure cleaning must be done immediately after the customer leaves.
· Provide excellent customer service to ensure satisfaction.
· Daily reconcile cash & credit card transaction with cashier, ensure it accurate and get verification by Operations manager (if any) and then drop the cash into safety box before you left your work place.
· Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices.
· Works with management to determine values and mission, and plan for short and long-term goals.
· Manage staff schedules.
· Train new and current employees on proper customer service practices
· Respond efficiently and accurately to customer complaints.
· Appraise staff performance and provide feedback to improve productivity.
· Ensure compliance with hygiene, sanitation and safety regulations.
· Manage restaurant’s good image and suggest ways to improve it.
· Manage operational costs and identify measures to cut waste.
. To have operator mindset and to work closely to achieve company's set target.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Yearly bonus
Education:
- STM/STPM (Preferred)
Experience:
- F&B: 3 years (Preferred)
Work Location: In person