Sr Network Engineer
RM 12,000 - RM 12,000 / month
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Position Requirements
- Bachelor’s degree in technology or any other bachelor’s degree
- Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.
- Presentation skills, quick learner, self-initiated, team player, open to work in shifts to
- support and monitor the Global Network Infrastructure.
- Excellent interpersonal skills needed to work with various levels of technical staff members
- Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines.
- Work with internal customers in managing requests/changes/incidents for your areas of work.
- Work with global teams to provide support and complete IT projects.
- Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines.
- Self-motivated, constructive and positive attitude.
- Possess good understanding of infrastructure management processes; knowledge on ITIL framework.
Skills:
- Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment.
- Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, VPN.
- Good knowledge on automation / scripting and ability to automate repetitive tasks.
- Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS).
- Knowledge in working with SDWAN products (SilverPeak).
- Up-to-date knowledge and understanding of your employer & business and industry needs, as well as the technical demands.
- Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management)
- Expert level knowledge in working with various routing protocols such as BGP, OSPF.
- Hand-On experience working with a large Infoblox and Aruba ClearPass deployment.
- Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP,
- SNMP.
- Recognize the importance of customer focus and/or of serving the needs of the end user.
- Productivity Tools: Word, Excel, PowerPoint & Visio.
Certifications
- CCNP Certification would be an added advantage.
Responsibilities
- 24x7 Remote Network Monitoring & Management
- Own the networking issues connecting and supporting the corporate and share network environment.
- Drive critical issue resolution/Break-Fix for P1/P2 issues.
- Coordinate and work with the external vendors for various operational issues and projects.
- Provide hardware support & maintenance for all networking components.
- Manage existing and new networking solutions, including monitoring the network stability and uptime.
- Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required.
- Handle escalated issues from L1/L2 team and provide timely resolution.
- Responding and documenting outages and circuits down through incident reporting.
- Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process.
- Interact with various internal users in evaluating the needs and building a right solution to meet the requirements.
- Documentation and change control.
- Mentor junior team members and provide guidance in various change tasks.
- Monitor event logs and services to be proactive in identifying potential issues.
- Attend scheduled network change calls impacting the network availability.
Job Type: Full-time
Pay: Up to RM12,000.00 per month