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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Executive

  • Full Time, onsite
  • SLF Pearl Capital Sdn Bhd
  • product knowledge is not necessary. Join Pearl Aquatics and be part of a team dedicated to delivering high-quality aquatic services and excellent customer experiences!, Malaysia
Salary undisclosed
Checking job availability...
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Job Overview:
We are looking for an experienced Customer Service Executive with a minimum of 3 years in customer-facing roles to join our Pearl Aquatics team. This role is centered on managing and nurturing client relationships for our services, such as fishpond maintenance, aquarium maintenance, construction, and aquarium relocation. The ideal candidate will focus on engaging with customers, addressing inquiries, and guiding clients through our CRM pipeline to secure deals and encourage repeat business.

Key Responsibilities:

Customer Interaction:

  • Attend to customer inquiries via phone, email, WhatsApp.
  • Professionally handle customer complaints and ensure timely, effective solutions.
  • Communicate confidently and efficiently to establish rapport and build trust with customers.

Appointment Scheduling and CRM Management:

  • Schedule service appointments based on customer needs and availability.
  • Utilize CRM to track and advance customer progress through the sales pipeline toward closing.
  • Convert leads into active opportunities and support customer decisions to proceed with services.

Customer Retention and Recurring Business:

  • Maintain regular contact with customers to encourage recurring business and promote additional services.
  • Follow up on completed projects to ensure customer satisfaction and explore potential upsell opportunities.

Lead Handling and Coordination:

  • Qualify leads and channel them to relevant teams, such as field staff or sales representatives, based on service requirements.
  • Collaborate with internal teams to ensure smooth lead handover and client service continuity.

Requirements:

  • Experience: Minimum of 3 years in a customer service role, preferably in a service-oriented industry.
  • Skills:
    • Strong communication and interpersonal skills.
    • Problem-solving capabilities with a proactive, customer-first approach.
    • Experience working with CRM systems to track customer interactions and sales progress.
  • Personal Attributes: Organized, attentive to detail, and motivated to drive customer satisfaction and retention.

Additional Information:

  • This role focuses on service-related inquiries; product knowledge is not necessary.

Join Pearl Aquatics and be part of a team dedicated to delivering high-quality aquatic services and excellent customer experiences!