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Hotel Front Office Manager

RM 8,000 - RM 8,000 / month

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Job Descriptions:

  • Responsible for all Front Office functions and staff.
  • As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
  • Oversee the management of guest reservations, room assignments, and check-in/check-out processes
  • Collaborate with other departments to maintain seamless hotel operations
  • Assist in the development and implementation of front office policies, procedures, and training programs

Job Requirements:

  • Certificate/ Diploma in Hospitality Management/ Tourism Management with at least 2 years experience as Front Office Manager/ Supervisor.
  • Excellent interpersonal and communication skills (both written and oral).
  • Good working knowledge of computer software applications.
  • Customer-centric with strong leadership and organizing skills.

Job Types: Full-time, Permanent

Pay: Up to RM8,000.00 per month

Benefits:

  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Night shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Language:

  • Mandarin (Preferred)