Hotel Front Office Manager
RM 8,000 - RM 8,000 / month
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Job Descriptions:
- Responsible for all Front Office functions and staff.
- As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.
- Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
- Oversee the management of guest reservations, room assignments, and check-in/check-out processes
- Collaborate with other departments to maintain seamless hotel operations
- Assist in the development and implementation of front office policies, procedures, and training programs
Job Requirements:
- Certificate/ Diploma in Hospitality Management/ Tourism Management with at least 2 years experience as Front Office Manager/ Supervisor.
- Excellent interpersonal and communication skills (both written and oral).
- Good working knowledge of computer software applications.
- Customer-centric with strong leadership and organizing skills.
Job Types: Full-time, Permanent
Pay: Up to RM8,000.00 per month
Benefits:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Overtime pay
Language:
- Mandarin (Preferred)