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- Handle shop operation related complaints and emergency properly.
- Maintain sufficient & accurate stock level in the shop for our Amway business owners.
- Promote & maintain security – shop facility, stock & personal safety.
- Ensure the submission of daily Cash Sales Summary (CSS) on time and accurately.
- Gather feedbacks from ABO and leaders to improve the operation and customer service.
- Maintain good relationship with vendors and external organizations-bank, police office, security etc.
- Coach, motivate and train staff to maintain good customer service at all time.
- Ensure the facilities within shop are in good condition through diligent monitoring & providing systematic maintenance.
- To conduct monthly self-audit in the shop so as to ensure full compliance at all time.
- Regular check on cashiering, payment collection, SA88 input, PRS information input
- Ensure full compliance with statutory/government bodies & observes rule of law when conducting business May it be licensing/regulatory or safety requirement.