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Senior Customer Service Assistant
Salary undisclosed
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Simplified
Specific Responsibility:
- To assist in the daily operational activities of the retail outlet
- To assume the role of sales assistant and cashier
- To answer telephone calls
- Product consultant and explanation
- Product demonstration
- After sales service and advice
- Sale & promote products
Other Responsibilities:
- Excellent communication with ABOs and build good rapport.
- Ability to handle difficult situations encountered with ABOs.
- Good customer service attributes & serves the ABOs efficiently.
- Balancing between adhering to company guidelines and ABO's demands.