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What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
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  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
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  4. Scroll down and click on JavaScript.
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Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
N

Quality Service Engineer

  • Full Time, onsite
  • Nitto Denko Materials Malaysia Sdn Bhd
  • Subang Jaya, Malaysia
RM 3,280 - RM 4,000 / month
Checking job availability...
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Work Location : Menara HeiTech Village, USJ 1, Selangor

Job Function

Responsible for managing customer claims, complaints, and compliance matters by acts as key liaison between customers and Nitto Group Companies while ensuring the implementation of procedures for trading items to meet to company objectives and quality policy.

Job Responsibilities

  • To develop and implement related procedures for trading items aligned with ISO 9001:2015 requirement.
  • To serve as the primary point of contact for customer claims and complaints. ensuring smooth communication and governance of customer-related quality matters.
  • To provide customers with updates on claim resolutions and quality improvements by working closing with group companies.
  • To ensure timely and effective closure of customer complaints in compliance with company policies.
  • To ensure compliance with relevant regulations, customer requirements, and internal standards.
  • To coordinate and facilitate customer audits, ensuring necessary documentation is prepared.
  • To work with internal teams to implement corrective and preventive actions based on audit findings.
  • To maintain a database of customer claims and implement preventive actions.
  • To participate in NMM company activities (5S, Safety, Environment & Energy, Budget Plan, ISO Documentation, etc) as assigned.
  • Perform any other duties that may be assigned from time to time by superior.

Job Requirements

  • Bachelor’s Degree or master’s degree in chemistry, materials science, chemical engineering or equivalent.
  • Minimum 3 years of experience in customer quality, compliance, or service quality roles
  • Outstanding communication skills including written and verbal communication skills.
  • Excellent organization skills including attention to detail and multi-tasking skills.
  • Good problem-solving & analytical abilities.
  • Skills in numerical and statistical analysis.
  • Solid technical background, with understanding or hands-on experience.
  • The ability to work as part of the team.
  • Self-motivation, integrity, dependability/reliability, optimism, confidence, calmness, and flexibility.

Compensation & Benefits

  • 5 working days/ week
  • Flexible working hours
  • WFH on Friday
  • Medical outpatient, Optical and Dental coverage (inclusive family members)
  • Medical inpatient coverage
  • Transport expenses benefit
  • Free parking
  • Meal allowance
  • Motor/Vehicle Interest Subsidy
  • House/Property Interest Subsidy
  • Japanese Speaker Allowance
  • First marriage incentive
  • New born allowance
  • Public Holiday (all in Malaysia calendar)
  • High EPF Employer contribution up to 15%
  • Annual salary increment
  • 2x Bonus annually based on Performance KPI
  • Well Organized Career Advancement Plan

Only shortlisted candidates will be notified

Job Types: Full-time, Permanent

Pay: RM3,280.00 - RM4,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Flexible schedule
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development
  • Vision insurance
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Application Question(s):

  • What is your expected monthly salary?

Education:

  • Bachelor's (Preferred)

Work Location: In person