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[DS] Customer Service Executive ) / Senior Executive (Mandarin Speaking required) - Glenmarie

Salary undisclosed

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About Us:

Join the vibrant team at Live Mall , where innovation meets excitement!

We're a leading destination for interactive shopping experiences, offering unparalleled

opportunities for growth and success.

Job Description:

  • Provide exceptional customer service via various social media channels.
  • Assist in processing orders, resolving inquiries, and providing product information.
  • Collaborate closely with sales teams to achieve and exceed targets.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities for upselling and cross-selling to maximize sales revenue.

Job Requirements:

  • Proficiency in both spoken and written Mandarin as this role required to deal with Mandarin speaking customers
  • Previous experience in sales support or customer service roles preferred.
  • Strong communication skills and a passion for delivering outstanding customer experiences.
  • Ability to multitask and thrive in a fast-paced environment.
  • Proven track record of meeting or exceeding sales targets is a plus.

Perks & Benefits:

  • Competitive basic salary with attractive commission structure.
  • Opportunities for career advancement and professional development.
  • Dynamic and inclusive work culture in a thriving industry.
  • Comprehensive training and ongoing support to excel in your role.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Language:

  • Mandarin (Required)

Work Location: In person