Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Inbound Sales Representative - English - Penang

RM 682 - RM 909 / month
Checking job availability...
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The Technical Support Specialist provides timely support to customers through available communication channels (email and chat)


  • Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
  • Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
  • Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate
  • Troubleshoot client products as needed to resolve each call the first time
  • Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales
    • Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment


  • Education background:
  • Bachelor's Degree or at least Diploma or equivalent in any discipline.
    • Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions



  • Work experience:
  • Minimum of 6 months work experience in customer support in any industry.
  • Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
    • Call centre experience is not a 'must' but would be a distinct advantage



  • Required Interpersonal Skills:
  • Must be tech savvy and interested in the customer's products and platform features
  • Ability to meet sales targets, while providing a stellar customer experience
  • Strong capability of transitioning support calls to solutioning sales opportunities
  • Proven ability to promote and build extraordinary customer rapport
  • Multitasking and computer navigation abilities
  • Ability to take complete ownership of customer issues and provide top tier service while resolving the issue before ending the call
  • Coachable, learner mindset, ability to take feedback and proactively apply it to improve results
  • Self-driven to achieve targets and deliver superior service
  • Must be able to speak, read and write the required language to support



  • Preferred requirements:
  • 3+ years sales experience in a consultative selling role
  • Solid understanding of client products/services
  • Experience in B2B consultative sales, relationship building and using CRM systems
  • Experience owning and/or operating a small and/or midsize business (SMB).
    • 1+ years' experience in a commission, bonus, and/or metrics-driven environment



  • Technical Skills:
  • Minimum typing speed of 40wpm with a 90% accuracy score.
  • Computer literate and fully conversant in Microsoft Windows and Microsoft Office
  • Experience in Customer Support / Technical Support will be added advantage
  • Have basic understanding on HTML and Java will be added advantage.