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J78-Store Manager

  • Full Time, onsite
  • Agensi Pekerjaan VR Excellent (M) Sdn Bhd
  • Genting Highlands, Malaysia
RM 5,200 - RM 5,200 / month

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J78-Store Manager

Genting Highlands, Pahang

RM4,800 - RM5,200 Per Month

Qualifications:

  • Location at Genting Premium Outlet
  • Possess at least 7 to 10 years of retail experience, with a minimum of 5 years as a Store Manager
  • Excellent written and communication skills in English (proficiency in Mandarin is an added advantage)
  • Strong interpersonal, leadership, and coaching skills
  • Adaptable, independent, and customer-focused
  • Ability to calculate and analyze retail KPIs and provide improvement suggestions
  • Proficient in Microsoft Office, with strong Excel and presentation skills
  • Prior exposure to premium fashion brands and/or menswear brands is required
  • Immediate availability or short notice is highly preferred

Responsibilities:

  • Review and analyze sales performance to identify trends and areas for improvement
  • Develop strategies to achieve sales targets and retail KPIs and communicate them to the staff
  • Foster a positive work environment to ensure high staff morale
  • Provide high-quality customer service by following company training guidelines and leading by example
  • Possess strong product knowledge of the brand and current luxury market trends to provide relevant suggestions and maximize sales opportunities
  • Handle customer feedback and complaints professionally
  • Maintain the company's visual merchandising guidelines to ensure an excellent presentation of store interiors, windows, and mannequins
  • Ensure adherence to company standards for front and back-of-house operations
  • Maintain professional image and grooming standards across all staff
  • Support recruitment activities, including interviewing candidates and training new employees

Job Types: Full-time, Permanent

Pay: Up to RM5,200.00 per month

Benefits:

  • Additional leave
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Retail sales: 7 years (Required)
  • store manager: 5 years (Required)

Language:

  • Mandarin (Required)

Work Location: In person