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Customer Service Intern
- Internship, onsite
- Penerbitan Pelangi Sdn. Bhd
- Kajang, Malaysia
RM 500 - RM 700 / month
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INTERNSHIP DESCRIPTIONS & OUTCOMES:
- Assist customer to resolve their issue related to their orders.
- Provide accurate and appropriate information or assistance to all incoming calls, manage customer service email enquiries.
- Manage enquiries from TIKTOK, Shopee & Facebook for Best Express.
- Complaint management by working closely with internal and external parties for effective solutions to problems and ensuring customer complaints are issued and closed within 3 working days.
- Coordinator in handling Corporate Sales order processing up to delivery.
- Maintaining all ISO related matters pertaining to Customer Service.
QUALIFICATIONS
- Applicant must be a Degree or Diploma student from any Business Management related fields.
- Selected applicant will work at Penerbitan Pelangi, Wisma Pelangi, Bangi, Selangor.
- To apply, kindly submit latest resume with updated contact information, education background and work experience (if any).
Job Type: Internship
Contract length: 3 months
Pay: RM500.00 - RM700.00 per month
Benefits:
- Free parking
- Meal allowance
- Professional development
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bangi: Reliably commute or planning to relocate before starting work (Required)