Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service Executive

RM 2,200 - RM 2,800 / month
Checking job availability...
Original
Simplified

Position Overview:

We are looking for a passionate and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate should be an excellent communicator with strong problem-solving skills and a commitment to delivering outstanding customer experiences.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat professionally and promptly.
  • Identify and assess customer needs, providing appropriate solutions and alternatives.
  • Build and maintain strong relationships with customers through interactive communication.
  • Collaborate with internal teams to resolve customer issues and enhance customer experience.
  • Stay updated on product knowledge, company policies, and industry trends to provide accurate information.
  • Strive to meet or exceed customer satisfaction goals and performance targets.
  • Generate Sales Orders, Delivery Orders, and Invoices.
  • Follow up on orders, schedule orders, track back orders, and manage collections.
  • Support sales personnel by issuing quotations, proforma invoices, and processing & monitoring orders.
  • Track ETA dates, monitor outstanding sales orders, and provide updates to salespersons and customers.
  • Ensure all orders are processed timely according to company procedures.
  • Coordinate delivery arrangements.
  • Education: Professional Certificate, Diploma, Advanced Diploma, or Bachelor’s Degree in any field.
  • Experience: At least 2 years of customer service or a related field is preferred.
  • Able to speak in English

Skills:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities with a customer-focused mindset.
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
  • Positive attitude and adaptability in a fast-paced environment.
  • EPF
  • SOCSO
  • Annual leave