Assistant Manager - Information Technology (Based in Langkawi)
Salary undisclosed
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Responsibilities:
- Manage and support all hotel systems (e.g., OPERA, Oracle, PABX, UPS, etc).
- Troubleshoot IT-related issues for in-house guests (e.g., Wi-Fi/network problems).
- Support the F&B team by updating or changing menu prices in the POS system.
- Perform regular health checks and capacity studies to ensure optimal server and network performance.
- Manage system changes with the support team to ensure uninterrupted service.
- Liaise with vendors for IT infrastructure maintenance or new setups.
- Maintain an inventory of all equipment, software, and software licenses.
- Coordinate and manage IT documentation and contract agreements.
- Be aware of hotel MIS emergency procedures.
- Any other delegated tasks as and when required by the superiors and management.
Requirements:
- A Diploma or Bachelor's degree in IT, Computer Science, or a related field; relevant certifications are a plus.
- At least 5 years of experience in IT support or system administration, with strong expertise in hardware, software, and network maintenance.
- Experience in the hotel industry is preferred.
- Proficiency in reading, writing, and speaking English.
- Excellent problem-solving and communication skills, with the ability to manage tasks and prioritize effectively in a fast-paced environment.
- Service-oriented with attention to detail.
- Able to work independently and contribute effectively as part of a team.
- Self-motivated and energetic.
**Willing to work at Langkawi.
Job Type: Full-time
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Langkawi (Langkawi, 07000): Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Expected Start Date: 04/01/2025