Credit Controller

Credit Controller duties and responsibilities

The duties and responsibilities for a Credit Controller include:

• Develop and monitor a credit control system in collaboration with sales and marketing, finance, and executive team members.
• Establish policies that follow customer service best practices while ensuring customers submit payments on time.
• Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
• Negotiate payment plans with consumers and set loan terms and conditions accordingly.
• Maintain loan records, conduct regular analysis of the credit-control system, and implement changes as needed to reduce bad debts.
• To work with Sales & Finance Department closely and report any payment issues to management or the appropriate team.
• Follow up on overdue invoices and payments and implement company collections procedures as necessary.
• Look for ways to improve debt collection processes.

Credit Controller skills and qualifications

A successful Credit Controller candidate will have the following prerequisite skills and qualifications:

• Strong organization skills
• Analytical skills
• Communication skills
• Familiarity with data entry and analysis
• Ability to listen to customers and negotiate solutions
• Experience in food industry is an advantage

Credit Controller experience requirements

· Experience in the finance industry / financial services company.

· Possess at least 2 years working as a Credit Controller, a minimum of 4 years working in accounts receivable, 5 years in collections or billing or similar extensive work experience.

Job Types: Full-time, Permanent

Pay: RM3,400.00 - RM5,000.00 per month

Benefits:

• Professional development

Schedule:

• Day shift

Work Location: In person