Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
A

Customer Service Coordinator (UK US shift role / CRM)

  • Full Time, onsite
  • Agensi Pekerjaan Career Channel Sdn Bhd
  • Bangsar South, Malaysia
RM 4,000 - RM 4,500 / month
Checking job availability...
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The Call Buster is a key frontline role responsible for taking and resolving customer calls during US support hours, but subject to rotational. This position requires strong problem-solving abilities, excellent customer service skills, and proficiency using Zendesk to document and address issues effectively.

Key Responsibilities:

1. Call Handling:

Serve as the first point of contact for customers, addressing inquiries, complaints, and issues.

Engage customers professionally and keep them informed while resolving their concerns.

o Escalating to the right support team according to the priority of the issue

2. Issue diagnosis:

o Ask relevant and detailed questions to drill down and identify the root cause of customer issues and address the ticket to the relevant support team.

Provide appropriate solutions or escalate complex issues as needed.

3. Zendesk Operations:

Utilizeendesk for tracking, documenting, and resolving customer cases efficiently.

o Maintainccurate and thorough records of all interactions.

4. Customer Service:

o Deliverxceptional customer experiences by maintaining a friendly and empathetic tone.

o Ensure customers feel valued and engaged throughout the interaction.

5. NiNightshiftailability:

o Work exclusively during the night shift but subject to rrotationroviding uninterrupted support to customers.

6. Continuous Improvement:

o StStayated on company policies, products, and services to provide accurate information.

o CoContributeproving customer support processes through feedback and insights.

Qualifications:

  • Education: High school diploma or equivalent; additional customer service or Zendesk certifications are a plus.
  • Experience: 1-2 years in customer service or a similar role, preferably with night shift experience.

• Skills:

o PrProficiencyg Zendesk or similar CRM tools.

o StroStrongand written communication skills in fluent English.

o Abilitabilityment interactions and resolutions clearly and accurately.

o ExceExcellentning skills to diagnose issues effectively.

Job Type: Full-time

Pay: RM4,000.00 - RM4,500.00 per month

Schedule:

  • Monday to Friday

Experience:

  • Customer Service: 2 years (Preferred)
  • Zendesk: 1 year (Preferred)

Work Location: In person