Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Support Specialist

RM 2,000 - RM 2,400 / month
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Job Overview:

  • As a Customer Support Specialist, you will interact with the company’s customers by addressing inquiries and resolving complaints.
  • Provide a higher level of customer support on our services, including live chats, ticketing, actionable items, and support help desk notions for all brokers.
  • On-the-job training will be provided.
  • Fresh graduates are welcome to apply.

    Responsibilities:

  • Interacts with customers via live chats to provide support and information on the services on products related to CRM.
  • Ensures that appropriate actions are taken to resolve customers' problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Processes clients’ applications and Know-Your-Customer (KYC) procedures.
  • Escalates issues/complaints to the managers.
  • Demonstrates high empathy to assist clients in resolving issues or providing guidance required by the clients.
  • Follows up with customers to ensure their technical issues are resolved.
  • Analyzes and reports any technical malfunctions.
  • Gathers customer feedback and shares IT with Operations, Marketing, and Account Managers.
  • Provides the best customer experience to the clients.
  • Works in a shift rotation for 24/7 live support.
  • Performs other related duties as assigned.

  • A minimum of Diploma level.
  • Fresh graduates are welcome to apply.
  • Good communication skills in English.
  • Good interpersonal skills.
  • Team player.
  • Punctuality.
  • High integrity and strong work ethics.
  • Passionate about the role and the business.
  • Willing to work hard and smart to ensure smooth operations.
  • Computer proficiency and the ability to accurately enter data and generate reports.
  • Negotiation and social problem-solving skills.
  • Ability to work in a high-stress environment and multitask.
  • Critical thinking and always finding ways to improve processes.
  • Strong problem-solving skills and able to think out of the box.
  • Highly committed and able to work with minimal supervision.
  • Ability to work independently and collaboratively in a team environment.
  • EPF / SOCSO
  • Annual leave