
E-Commerce Executive
-Maintain & hit E-commerce sales target for Shopee & Tiktokshop
-Daily maintenance of all our online shopping platforms
-Packing of goods & fulfilment of orders on all online shopping platforms
-Optimising our shopping platforms for our user experience
-Making sure that listed prices & products are accurate & up to date
-Achieving preferred + seller status on Shopee & low violation points on tiktokshop.
-Organising & implementing organic marketing tools that are available such as payday sale, 11.11, 12.12, bundle deals, add on deals etc.
-Quarterly update of home shop page pictures & products
-Maintaining chat response & help customers troubleshoot issues they are facing with our products.
-Take care of refunded parcels, return items & dispute customer's refunds when necessary.
-Maintain high chat response on all E-commerce platforms (Shopee & tiktokshop)
-Photoshop/canva (Must know how to edit product photos with watermark)
-1-2 years of experience in managing and driving e-commerce business.
-E-commerce platforms (Must be familiar with uploading products, implementing marketing campaigns & optimising shopping platforms)
-Minor video production skills (shooting & editing)
-Mandarin fluency will be an advantage.
-EPF & SOCSO-Basic salary-Comission on sales-Allowance-Extra bonus if sales target is hit