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Technical & Customer Service Executive

RM 2,000 - RM 2,499 / month

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1) Looking for a dedicated role in Shah Alam, Selangor 2) Perform production, preparation, optimize simple assembly line SOPs, assembly, quality control check inspection, packaging and labeling of Snaptec products. 3) Perform installation, maintenance and software updates at customer location. 4) Troubleshoot customer problems over the phone or on site. 5) Repair & identify problems in Snaptec products. 6) Perform filter changes for Snaptec products. 7) Perform sales support roles. 8) Delighting customers by giving them a memorable experience. 9) Maintain and going beyond to achieve a high-quality customer satisfaction. 10) Handle customer enquiries and dissatisfaction. 11) Working closely with Admin & Operations as a team.