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Officer, Customer Service (Telemarketing)

  • Full Time, onsite
  • TC Management Services Corporation Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 2,500 - RM 2,999 / month

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- Contact existing and new customers to remind about motor insurance renewal and upsell products - Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign - Prepare quotation, explain benefits, and persuade potential customers to purchase insurance renewal and/or new market business. - Follow up potential customers through telephone, email, SMS and WhatsApp and answer questions from customers - Obtain or verify customer information accurately such as name, contact number, address, email address, and payment method - Keep records of calls and sales and record useful information/feedback for quality control - Go the "extra mile" to meet month-by-month sales targets and facilitate future sales