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Admin Assistant - 3 Months Contract (Johor Branch)

Salary undisclosed

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POSITION SUMMARY
Responsible for the branch claim and technical matters. To provide support and
service to all policyholders, agency force and marketing personnel.

ESSENTIAL FUNCTIONS
1. Notify claim, sent & replying email to claim department, insured’s, agent’s and customer’s
2. Attend walk in agent, customer and 3rd party insured for Theft and Accident claim.
3. Scan documents
4. Answering call for claim Enquiry
5. Backup stamping for insurance guarantee
6. Daily courier to HQ

Additional Job Function
1. To guide agent (motor & non motor) for notify/register the claim and upload all attachments to MyClaim.
2. To assist handle non-motor cases when the colleague on leave

PERSON SPECIFICATION
Education : SPM (Minimum requirement to competently perform the job)
Experience : Minimum 3 years work experience in related fields

KSA’s (Knowledge, Skills & Ability)
  • Good communication skills (written & oral) – English & Bahasa Malaysia
  • Good interpersonal skills with pleasant personality
  • Self-motivated and a good team player
  • Display professional customer-facing protocol
  • PC literate

Location : Johor
Recruiter : Sheela