
B2C Sales & Commercial Partnerships Specialist
RM 3,500 - RM 5,000 / month
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B2C Sales Tasks & Responsibilities:
- Campaign and BAU Planning:
- Plan and execute deals for campaigns and Business As Usual (BAU) activities, in alignment with overall sales goals.
- Collaborate with cross-functional teams to strategize and execute monthly sales plans, including flash sales and promotions.
- Sales Strategy and Optimization:
- Leverage assets such as CRM, CEM, and social media channels to maximize sales opportunities and drive customer engagement.
- Monitor and optimize the sales performance of campaigns to ensure target achievement, identifying areas for improvement.
- Platform Relationship Management:
- Build and maintain strong relationships with key platforms (e.g., Lazada, Shopee) to ensure smooth operations and alignment with campaign goals.
- Act as the primary point of contact for platform inquiries, handling communication and coordination efficiently.
- Inventory Management and Communication:
- Communicate with the operation teams regarding stock availability for campaigns and promotional activities.
- Work with internal teams to ensure inventory levels are appropriately managed for key campaigns.
- Campaign/BAU Reporting:
- Analyse campaign outcomes, sales performance, and BAU activities, highlighting key successes, challenges, and areas of improvement.
- Share insights with the team to refine strategies for future campaigns.
- Store Management (Baskin Robbins & Foodpanda):
- Develop and implement promotional strategies and campaigns for Baskin Robbins and Foodpanda Lazada stores, focusing on achieving brand sales targets, while ensuring a smooth and engaging customer experience.
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Commercial Partnership Tasks & Responsibilities:
- Explore New B2C Channels/Platforms:
- Identify, evaluate, and engage with new B2C platforms or online marketplaces to grow the company’s presence and sales potential.
- Conduct research to spot new opportunities in emerging platforms that align with business goals.
- Brand e-Store Outsourcing:
- Seek and approach potential brand partners to expand offerings, improve brand visibility, and generate new business opportunities.
- Acquire brand store for outsourcing program in store management and sales promotion.