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F&B Customer Service Officer

RM 2,200 - RM 2,800 / month

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  • Provide a warm welcome to the customers at entrance and lead the customers to the dining area.
  • Presents QR code for ordering.
  • Assist customers with ordering when necessary.
  • Delivers food and beverages from kitchen and bar to customers in a timely matter, accurate and well presentation.
  • Makes recommendation for complimentary food and beverage or upsell any other promotion.
  • Deal with complaints or problems with a positive attitude, and focus on customers satisfaction.
  • Collaborates with other Crews at the restaurant, bar and kitchen.
  • Maintain cleanliness at service areas all the time.
  • Ad hoc duties as assigned by the Outlet Manager or Manager on Duty.
  • Language Required: Mandarin, English and Bahasa Malaysia.
  • Minimum SPM Level.
  • At least 1 year related Working Experience.
  • Fresh Graduates are welcomed to apply.
  • Excellent Communication and Interpersonal Skills.
  • Able to work in shift including Weekend and Public Holiday.
  • Good Team Player.
  • Friendly, Responsible and Trustworthy.
  • Career Development
  • Staff Discount
  • Medical Coverage
  • Additional Leaves Entitlement
  • Hostel Provided
  • Meals Provided