
F&B Customer Service Officer
RM 2,200 - RM 2,800 / month
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- Provide a warm welcome to the customers at entrance and lead the customers to the dining area.
- Presents QR code for ordering.
- Assist customers with ordering when necessary.
- Delivers food and beverages from kitchen and bar to customers in a timely matter, accurate and well presentation.
- Makes recommendation for complimentary food and beverage or upsell any other promotion.
- Deal with complaints or problems with a positive attitude, and focus on customers satisfaction.
- Collaborates with other Crews at the restaurant, bar and kitchen.
- Maintain cleanliness at service areas all the time.
- Ad hoc duties as assigned by the Outlet Manager or Manager on Duty.
- Language Required: Mandarin, English and Bahasa Malaysia.
- Minimum SPM Level.
- At least 1 year related Working Experience.
- Fresh Graduates are welcomed to apply.
- Excellent Communication and Interpersonal Skills.
- Able to work in shift including Weekend and Public Holiday.
- Good Team Player.
- Friendly, Responsible and Trustworthy.
- Career Development
- Staff Discount
- Medical Coverage
- Additional Leaves Entitlement
- Hostel Provided
- Meals Provided