Epicareer Might not Working Properly
Learn More

IT Support Executive

RM 3,000 - RM 5,000 / month

Checking job availability...

Original
Simplified
  • Compile and analyze data from various sources to generate meaningful insights and support informed decision making.
  • Lead and coordinate the implementation of our ERP system, ensuring seamless integration with existing processes and systems.
  • Write, test, and deploy scripts to automate repetitive tasks, increasing operational efficiency.
  • Troubleshoot, debug, and resolve software defects and issues.
  • Conduct data analysis to identify trends, patterns, and opportunities for process optimization and business growth.
  • Collaborate with cross-functional teams to understand requirements and provide technical solutions that align with organizational objectives.
  • Stay up-to-date with emerging technologies and industry trends to recommend innovative solutions for continuous improvement.
  • Prepare and write a business requirement document when necessary.
  • Prepare user manual documents for the developed products to client.
  • Able to adapt, be agile and manage constant changes.
  • Provide technical support for hardware and software issues.
  • Assist in managing projects related to the implementation and/or upgrading of IT systems.
  • At least Diploma in information technology, computer science, or any other IT related field.
  • A minimum 1 year of experience working in any product development and/or systems or similar roles is required.
  • Able to communicate and write in English and Mandarin.
  • Effective communication and interpersonal skills.
  • Good knowledge of Microsoft Office tools like Word, Excel, and PowerPoint.
  • Basic knowledge of various techniques/methods to perform business analysis tasks.
  • Proven business analysis skills.
  • Critical thinking and problem-solving.
  • Basic knowledge of business process modeling.
  • Knowledge of the software development life cycle and its best practices will be an advantage..
  • Knowledge of Autocount SQL/MYSQL will be an advantage.
  • Knowledge of supply chain/distribution will be an advantage.
  • Knowledge of project methodologies will be an advantage.
  • KPI and performance allowance
  • Training provided
  • Medical benefits- Doctor panel
  • Personal Accident Insurance
  • Annual leave, medical leave, public leave
  • Paternity leave
  • Uniforms are provided
  • Bonus and Increment
  • Employee monthly engagement
  • A cooperative and harmonious work team
  • Good work location
  • EPF, SOCSO, EIS