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Customer Service - Call Center Representative

RM 2,500 - RM 3,000 / month

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Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries.
  • Provide accurate information about products and services.
  • Resolve customer issues and escalate complex problems to the appropriate department.
  • Document all customer interactions and maintain accurate records.
  • Follow up with customers to ensure their concerns are addressed.

Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave