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IT Support Specialist

RM 4,000 - RM 5,000 / month

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Job description

We are seeking a proactive and tech-savvy IT System Administrator/IT Support Specialist to manage and maintain the technology ecosystem of our organization and its subsidiaries. The ideal candidate will ensure optimal performance, security, and reliability of IT systems, applications, and network infrastructure across our healthcare businesses.

Key Responsibilities

  • Manage IT Infrastructure: Oversee servers, databases, and IT assets to ensure system stability and efficiency.
  • Website & Database Server Management: Maintain websites, hosting environments, and cloud services.
  • Application Support: Provide technical assistance for software applications used within the organization and its subsidiaries.
  • Email, Domains & User Systems: Manage company email accounts, domains, and user authentication.
  • IP-Based Telephone Systems: Configure and support VoIP solutions for effective communication.
  • Document Management System: Implement and maintain centralized document repositories for organizational operations.
  • Network & Security Management: Monitor and optimize network infrastructure, ensuring cybersecurity compliance.
  • User Training & Support: Conduct training sessions for employees on IT tools and best practices.
  • Troubleshooting & Support: Provide technical assistance and resolve IT-related issues across all organizational entities.

Requirements

  • Diploma/Bachelor’s Degree in IT, Computer Science, Networking, or a related field.
  • Minimum 3+ years of experience in IT support, system administration, or infrastructure management.
  • Strong knowledge of Windows/Linux servers, database management, cloud platforms, and networking.
  • Experience managing email systems (cPanel/Google Workspace/Microsoft 365), VoIP, and domain management.
  • Familiarity with document management systems, centralized repositories, and cybersecurity principles.
  • Excellent problem-solving, troubleshooting, and communication skills.

Preferred Qualifications

  • Certifications in CCNA, ITIL, Microsoft Azure, or AWS.
  • Experience in healthcare IT, clinical software, or hospital systems.
  • Hands-on experience with firewalls, VPNs, backup solutions, and system security.

Why Join Us?

  • Work with a leading healthcare technology company and gain experience in enterprise IT solutions.
  • Opportunities for career growth, technical training, and hands-on experience.
  • Be part of a team that is transforming healthcare technology through innovation and efficiency.

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Schedule:

  • Monday to Friday

Experience:

  • IT Support/System Administration/ Infrastructure Management: 3 years (Required)

Work Location: In person