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IT Business Analyst

RM 4,000 - RM 6,500 / month

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JOB DUTIES AND RESPONSIBILITIES

  • Gather and understand the needs and operations of the stakeholders (such as government agencies, operational teams, project teams) and translate those into user requirements.
  • Research and translate the findings into user requirements (act as a subject matter expert for certain products/services).
  • Produce the user requirements documentation.
  • Review the user requirements of other team members.
  • Walkthrough and confirm the user requirements with the stakeholders.
  • Walkthrough the user requirements with the technical and quality assurance teams.
  • Review the functionality of the solution prior to the comprehensive testing by the quality assurance team.
  • Conduct train-the-trainer sessions for the stakeholders and the application support team.
  • Provide post-implementation support during the critical period after the implementation.
  • Manage the overall change request as required / when necessary (from initiation to deployment).
  • Perform additional tasks as required / when necessary.

JOB REQUIREMENTS

  • Degree in Computer Science, Information Technology or related discipline.
  • Minimum of 2 years Business Analysis work related experience.
  • Experience in Web 3.0.
  • Experience in Financial Information System (FIS) and Fintech.
  • Experience in producing user stories is a must.
  • Experience in producing user requirements or functional requirements specification document would be an advantage.
  • Experience in producing user guides or manual is a must.
  • Experience in conducting training and presentation is a must.
  • Fundamental experience in performing application testing is a must.
  • Fundamental experience with Microsoft Visio is a must.
  • Experience in managing projects would be an advantage.
  • Experience in providing application support would be an advantage.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM6,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Experience:

  • IT Business Analyst: 1 year (Preferred)