
Hotel Revenue Manager
RM 4,000 - RM 5,000 / month
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- Develop and implement pricing strategies to maximise RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), and Occupancy Rate.
- Optimise pricing across different booking channels (OTA, direct website, corporate sales, GDS, etc.).
- Ensure rate parity across all distribution channels.
- Prepare accurate revenue forecasts (daily, weekly, and monthly) based on market trends and historical data.
- Conduct competitive benchmarking using STR reports and other market intelligence tools.
- Adjust inventory and pricing strategies in response to competitor pricing, local events, and demand fluctuations.
- Manage relationships with OTA (Online Travel Agencies) partners such as Booking.com, Agoda, Expedia, and others.
- Work closely with the sales and marketing team to align promotions, packages, and pricing strategies.
- Support the front office and reservations team by providing pricing guidance and overbooking strategies.
- Participate in weekly revenue meetings with general managers and department heads to review performance and adjust strategies.
- Negotiate corporate contracts, wholesale rates, and group bookings to maximise profitability
- Improve guest retention strategies by analysing loyalty program data.
- Optimise pricing across different booking channels (OTA, direct website, corporate sales, GDS, etc.).
- Bachelor's degree in Hospitality Management, Business, Finance, Economics, or a related field.
- Minimum 3–5 years of experience in revenue management, pricing strategy, or hotel operations.
- Proven track record in yield management, forecasting, and demand analysis.
- Experience with hotel property management systems (PMS), revenue management systems (RMS), and OTA (Online Travel Agencies) platforms.
- Advanced Excel skills.
- Strong analytical skills and ability to interpret market trends, demand fluctuations, and financial reports.
- Knowledge of distribution channels, including OTAs, GDS, and direct booking strategies.
- Fluency in English and Bahasa Malaysia (additional languages like Mandarin can be an advantage).
- Familiarity with hotel brand standards and revenue best practices.
- Proactive and adaptable in a fast-paced, competitive hospitality environment.
- Negotiation skills for contracts with OTA partners, corporate clients, and wholesalers.
- Ability to develop and implement pricing strategies to maximise hotel revenue and profitability.
- Strong understanding of key revenue KPIs (RevPAR, ADR, Occupancy Rate, GOPPAR).
- Ability to analyse competitive benchmarking data and market trends.
- Effective collaboration with sales, marketing, and operations teams.
- Excellent communication and presentation skills for reporting revenue strategies to management.
- Strong problem-solving and decision-making skills under pressure.
- Minimum 3–5 years of experience in revenue management, pricing strategy, or hotel operations.
- Annual Leave
- Medical Leave
- Allowance
- Annual Bonus