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IT Infra Engineer

Salary undisclosed

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Key Responsibilities: 1. Server Operations Support: o Provide support for Wintel, Unix/Linux, and virtual environments (RHV & ESXi). o Manage servers and storage systems, ensuring optimal performance and availability. o Support infrastructure projects, ensuring they are completed on time and within scope. o Address and resolve critical IT-related issues promptly. 2. Resource Coordination and Management: o Coordinate and manage resources to support BAU operations. o Ensure resources are allocated efficiently to maintain seamless operations. 3. Technical Problem Solving: o Apply strong problem-solving skills to address and resolve technical issues. o Provide technical expertise and guidance to team members and clients. 4. Advisory Role: o Advise clients on the short and long-term benefits and implications of resource utilization. o Recommend effective use of resources to achieve client objectives and improve operational efficiency. 5. Technical Resources Development: o Manage the technical resources development program to upgrade competency levels. o Identify & enhance technical skills and knowledge of the resources. o Provide coaching and mentoring to staff, fostering an environment of continuous improvement and learning. 6. Performance Reporting: o Prepare and deliver timely reports on the performance of the team.