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About the Role We’re seeking a passionate and experienced Senior UX/UI Designer to lead the design vision for our next-generation products. In this role, you will drive the end-to-end user experience for both web and mobile applications—including single page applications—mentor a growing team of designers, and collaborate closely with product, engineering, and marketing teams. If you thrive on crafting intuitive, impactful designs with a focus on user interface and behavioral design, and have extensive real-world application design experience, we’d love to hear from you. What You’ll Do • Strategic Design Leadership: Define and execute the UX/UI vision across our product suite, ensuring designs are both aesthetically pleasing and user-centric. • End-to-End Design Ownership: Take responsibility from initial user research and wireframes through high-fidelity prototypes and final production-ready designs, with a focus on single page application architecture where applicable. • Mentorship & Collaboration: Lead and inspire junior designers, foster a culture of design excellence and collaborate closely with cross-functional teams to integrate feedback and iterate rapidly. • Design Systems & Best Practices: Develop and maintain a scalable design system aligned with industry standards such as Apple’s HIG and Android’s Material Design guidelines. • User-Centered Research: Conduct user research and usability testing to validate design decisions and continuously improve the overall user experience. • Innovation & Impact: Create intuitive dashboards, CRMs, and interactive interfaces that support our vast network of millions of businesses and billions of monthly interactions. • Visual Storytelling: Design compelling visual assets—including illustrations, icons, and motion graphics—to enhance product narratives and engagement. What You Bring • Expert Proficiency: Extensive experience using Figma, along with a strong command of Illustrator, Photoshop, or comparable design tools. • Proven Track Record: A portfolio demonstrating a successful transition from concept to production across complex digital products, including single-page applications. • Deep UX/UI & Behavioral Design Expertise: In-depth knowledge of user interface design and behavioral design principles, with extensive real-world application design experience to craft seamless digital experiences. • Leadership Experience: Proven ability to lead design projects and mentor teams, with a keen eye for detail and a passion for innovation. • Strategic & Analytical: Strong problem-solving skills and the ability to incorporate user data and feedback into iterative design improvements. • Additional Skills: Experience in CRM or dashboard design is highly advantageous; illustration and motion design skills are a plus. Why Join tawk.to? • Global Impact: Your designs will empower millions of businesses and influence customer experiences worldwide. • Collaborative Culture: Join a diverse, dynamic team that values creativity, continuous learning, and cross-functional collaboration. • Career Growth: Be at the forefront of product evolution with ample opportunities for professional development and leadership. • Competitive Compensation: We offer a competitive salary commensurate with your skills and experience, along with a comprehensive benefits package. Ready to Lead the Future of UX/UI? If you’re excited about the prospect of shaping cutting-edge digital experiences, designing single page applications, and mentoring a team of creative professionals, we want to hear from you! Apply today and let’s design the future of customer communication together.