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Job Description: - Provide comprehensive IT support to internal teams, diagnosing and resolving technical issues efficiently. - Ensure minimal downtime by troubleshooting hardware, software, and network problems. - Oversee and maintain the company’s IT infrastructure, ensuring optimal system performance. - Conduct routine maintenance and upgrades for servers, networks, and other critical systems. - Plan, lead, and execute IT projects, ensuring smooth deployment and integration. - Collaborate with cross-functional teams to align technology with business objectives. - Ensure network security by implementing best practices and monitoring for potential threats. - Provide ongoing support for network configurations, firewalls, and data protection measures. - Offer expert support for enterprise software, POS systems, and other business applications. - Maintain system documentation and provide user training as needed. Job Requirement: - Bachelor's Degree or Diploma in Computer Science, Information Technology, or a related field. - 1-3 years of relevant IT experience, preferably in the F&B industry. - Strong knowledge of network management, cybersecurity, and system administration. - Hands-on experience with hardware, software troubleshooting, and IT project execution. - Strong analytical, troubleshooting, and problem-solving abilities. - Ability to manage IT projects and meet established deadlines. - Excellent communication and interpersonal skills for effective collaboration.