Epicareer Might not Working Properly
Learn More

Customer Service Executive (Healthcare - Petaling Jaya)

RM 3,000 - RM 3,499 / month

Checking job availability...

Original
Simplified
1.01 Answer customer calls, respond to emails, and handle online inquiries to resolve issues (e.g., product information, order processing, returns, and exchanges). 1.02 Provide preliminary product recommendations following company procedures and ensure compliance with regulations. 1.03 Handle customer complaints and exceptional cases, coordinating solutions with internal departments. 1.04 Regularly collect customer feedback and provide suggestions for improvements to enhance service quality. 1.05 Maintain accurate customer records and ensure the integrity of system data.