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Credit Recovery Officer (CRO)

RM 1,700 - RM 1,700 / month

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We are looking for a reliable Credit Recovery Officer to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Responsibilities

  • Responsible for the collection of debts
  • Prior to legal recovery proceedings
  • Negotiating and make arrangements payment
  • Handling debtor enquiries
  • Provides administrative assistance to the team
  • To ensure customers satisfied with the services provided

Requirements

  • Minimum SPM, Diploma or Degree in any field.
  • Experience in debt collection or customer service is a plus.
  • Strong communication skills
  • Excellent in negotiating and persuading
  • Ability to be polite and compassionate without lacking confidence
  • Average age 20 - 40 years
  • Can works as a team

Job Types: Full-time, Contract
Contract length: 12 months

Pay: From RM1,700.00 per month

Benefits:

  • Flexible schedule
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Commission pay

Work Location: In person

Application Deadline: 03/25/2025
Expected Start Date: 04/01/2025