Guest Service Assistant
RM 1,700 - RM 2,000 / month
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Job Summary :
- Responsible for guest registration, guest check-out and cashiering.
- Plays a crucial role in delivering an exceptional guest experience by assisting with check-ins, check-outs, and providing general support to ensure guests’ needs are met.
- This position requires excellent communication, problem-solving, and multitasking skills to enhance guest satisfaction.
- Facilitating or providing assistance in case of guest queries/requests.
- Provide efficient service to guests at the Front Desk and ensure implementation of policies and procedures in line with the standards.
- Work closely with other hotel departments to ensure smooth operations and a welcoming environment for all guests.
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
Schedule:
- Rotational shift
Education:
- STM/STPM (Required)