D
Site Technician
RM 2,700 - RM 3,000 / month
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About DAWN TECH
DAWN Tech is a specialized provider of a unique conformal surface coating based on a family of paraxylylene derivatives (dimers), which undergo a vapourization and polymerization process to form what is commonly known in industry as ‘Parylene’. Parylene is a generic name for a proven class of polymer-based conformal coating which has been widely deployed in Europe and North American in a variety of high-value sectors such as the electronics, automotive, aerospace, medical and other industries.
Responsibilities:
- Travel to international client sites to oversee the installation of machinery.
- Coordinate with clients and engineers to ensure proper setup.
- Conduct equipment calibration and testing to ensure it’s running optimally.
- Provide training to local personnel on machine operations.
- Perform routine and preventive maintenance on machines and equipment in-house and at customer site.
- Troubleshoot and repair mechanical, electrical, and electronic issues on-site.
- Carry out software updates and configure control systems.
- Keep detailed reports of repairs, maintenance, and installations.
- Diagnose and resolve issues quickly, minimizing downtime.
- Provide immediate on-site solutions or escalate issues for further analysis.
- Provide technical support to clients, answering queries related to equipment usage and performance.
- Follow up with clients after visits to ensure the equipment continues to operate correctly.
- Arrange travel plans and logistics for overseas assignments.
- Ensure compliance with local regulations and customs in foreign locations.
- Adapt to different cultural and working environments.
- Maintain accurate records of each job, including repairs, installations, and recommendations.
- Report job completion and feedback to the company.
- Provide technical documentation and user manuals to client
Requirements:
- Knowledge in mechanical, electrical, or industrial engineering.
- Strong problem-solving skills, especially in complex machinery.
- Willingness and ability to travel internationally for extended periods.
- Clear and effective communication skills in dealing with clients and team members, sometimes across language barriers.
- Depending on the region, knowledge of multiple languages might be beneficial.
Additional Requirements:
- Must be flexible regarding working hours, including weekends or holidays, as installation and maintenance schedules may vary.
- Understanding of and adaptability to different cultural and work environments.
- Adherence to safety standards and protocols to ensure both personal and equipment safety, especially in overseas locations with varying safety regulations.
Work Environment:
- Travel to various international sites, which could range from factories to remote locations.
- The job might require being away from home for long periods, depending on the project or assignment.
- Working with diverse teams and facing different challenges based on the equipment and the region you’re working in.
Job Types: Full-time, Permanent
Pay: RM2,700.00 - RM3,000.00 per month
Benefits:
- Professional development
Schedule:
- Day shift
- Monday to Friday
- On call
Work Location: In person
Expected Start Date: 04/01/2025