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Site Technician

RM 2,700 - RM 3,000 / month

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About DAWN TECH

DAWN Tech is a specialized provider of a unique conformal surface coating based on a family of paraxylylene derivatives (dimers), which undergo a vapourization and polymerization process to form what is commonly known in industry as ‘Parylene’. Parylene is a generic name for a proven class of polymer-based conformal coating which has been widely deployed in Europe and North American in a variety of high-value sectors such as the electronics, automotive, aerospace, medical and other industries.

Responsibilities:

  • Travel to international client sites to oversee the installation of machinery.
  • Coordinate with clients and engineers to ensure proper setup.
  • Conduct equipment calibration and testing to ensure it’s running optimally.
  • Provide training to local personnel on machine operations.
  • Perform routine and preventive maintenance on machines and equipment in-house and at customer site.
  • Troubleshoot and repair mechanical, electrical, and electronic issues on-site.
  • Carry out software updates and configure control systems.
  • Keep detailed reports of repairs, maintenance, and installations.
  • Diagnose and resolve issues quickly, minimizing downtime.
  • Provide immediate on-site solutions or escalate issues for further analysis.
  • Provide technical support to clients, answering queries related to equipment usage and performance.
  • Follow up with clients after visits to ensure the equipment continues to operate correctly.
  • Arrange travel plans and logistics for overseas assignments.
  • Ensure compliance with local regulations and customs in foreign locations.
  • Adapt to different cultural and working environments.
  • Maintain accurate records of each job, including repairs, installations, and recommendations.
  • Report job completion and feedback to the company.
  • Provide technical documentation and user manuals to client

Requirements:

  • Knowledge in mechanical, electrical, or industrial engineering.
  • Strong problem-solving skills, especially in complex machinery.
  • Willingness and ability to travel internationally for extended periods.
  • Clear and effective communication skills in dealing with clients and team members, sometimes across language barriers.
  • Depending on the region, knowledge of multiple languages might be beneficial.

Additional Requirements:

  • Must be flexible regarding working hours, including weekends or holidays, as installation and maintenance schedules may vary.
  • Understanding of and adaptability to different cultural and work environments.
  • Adherence to safety standards and protocols to ensure both personal and equipment safety, especially in overseas locations with varying safety regulations.

Work Environment:

  • Travel to various international sites, which could range from factories to remote locations.
  • The job might require being away from home for long periods, depending on the project or assignment.
  • Working with diverse teams and facing different challenges based on the equipment and the region you’re working in.

Job Types: Full-time, Permanent

Pay: RM2,700.00 - RM3,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Monday to Friday
  • On call

Work Location: In person

Expected Start Date: 04/01/2025