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Retail sales Assistant

RM 1,800 - RM 2,200 / month

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A Retail Sales Associate has the following job responsibilities:

  • Customer Service: Assisting customers by answering questions, offering product recommendations, and providing help with purchases. Ensuring a positive shopping experience is a key responsibility.
  • Sales: Actively promoting and selling products, upselling, and cross-selling where appropriate. Meeting sales goals and maintaining high conversion rates are common expectations.
  • Cash Register Operations: Handling transactions, including operating cash registers, processing payments, and managing returns or exchanges.
  • Product Knowledge: Maintaining a strong understanding of the store's products and services to assist customers effectively.
  • Inventory Management: Restocking shelves, organizing displays, and ensuring that the store is neat and fully stocked. Some roles may include checking stock levels and helping with stock replenishment.
  • Store Cleanliness: Ensuring that the store is tidy and organized, including cleaning workspaces, aisles, and display areas.
  • Promotions and Discounts: Communicating current promotions or discounts to customers and assisting with special offers.
  • Handling Complaints and Issues: Addressing customer complaints or issues in a professional and calm manner, escalating when necessary.
  • Team Collaboration: Working as part of a team to meet store goals, assist colleagues, and ensure efficient store operations.
  • Other Duties: Depending on the store, this could include opening or closing the store, performing stock checks, or helping with visual merchandising.

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • On call
  • Weekend jobs

Expected Start Date: 03/10/2025