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Key Account Executive

RM 3,000 - RM 5,000 / month

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Account Management & Relationship Building

  • Serve as the main point of contact for key accounts.
  • Build and maintain strong, long-term client relationships.
  • Understand client needs and business objectives to provide tailored solutions.

Sales & Revenue Growth

  • Develop and execute account strategies to achieve sales targets.
  • Identify upselling and cross-selling opportunities.
  • Negotiate contracts, pricing, and terms with clients.

Customer Satisfaction & Retention

  • Ensure excellent customer service and prompt resolution of issues.
  • Work with internal teams (marketing, product, logistics) to meet client expectations.
  • Conduct regular check-ins and performance reviews with clients.

Market & Competitor Analysis

  • Monitor industry trends and competitor activities.
  • Provide insights and feedback to improve product offerings and services.

Reporting & Forecasting

  • Maintain accurate records of account activities, sales performance, and forecasts.
  • Prepare reports for management on key account performance and market trends.
  • Candidate must possess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
  • Fluent in English, Bahasa Malaysia & Mandarin.
  • Fresh graduate are welcome to apply
  • Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
  • Excellent written and verbal communication skills.
  • Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
  • Good problem solving skills, able to navigate unexpected situations or conditions.
  • Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
  • Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
  • Business-minded where applicable with entrepreneurship skill to ensure business success.
  • Have strong knowledge of applicable system automation, business solution softwares.
  • KWSP
  • SOCSO
  • Insurance
  • Auto motor allowance
  • Parking allowance
  • Phone allowance
  • Annual and medical leave shall be in accordance with the prevailing Labour Law