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Service Manager

RM 4,000 - RM 5,000 / month

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  • Oversee and manage the day-to-day operations of the service department.
  • Supervise and coordinate the work of service advisors, technicians, and support staff.
  • Ensure customer satisfaction by maintaining high service standards.
  • Develop and implement service strategies to achieve department goals.
  • Monitor performance metrics and implement improvements as needed.
  • Handle escalated customer concerns and resolve issues promptly.
  • Language Required: English / Bahasa Malaysia
  • Proven Leadership and Team Management skills
  • Strong Customer Service and Problem-solving skills
  • Technical knowledge in the relevant industry
  • EPF
  • SOCSO
  • Annual Leave