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Internship For Retail Assistant Cum Customer Service

RM 800 - RM 1,000 / month

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Job Summary

We are looking for an enthusiastic Retail Assistant cum Customer Service Intern currently pursuing a degree in Marketing, Business Administration, or Business Management. This internship provides hands-on experience in sales operations, customer engagement, and retail management in the air-conditioning industry. The role is ideal for individuals looking to develop their communication, sales, and administrative skills in a dynamic retail environment.

Key ResponsibilitiesRetail & Sales Support

  • Assist in handling daily retail operations, including sales transactions and stock management.
  • Provide product knowledge and recommendations to customers based on their needs.
  • Support in executing marketing and promotional activities in-store.
  • Assist in preparing sales reports and retail performance analysis.

    Customer Service

    • Greet customers and ensure a pleasant shopping experience.
    • Handle customer inquiries, complaints, and after-sales support professionally.
    • Collect customer feedback and assist in improving service quality.
    • Assist in managing online customer inquiries via WhatsApp, social media, and e-commerce platforms.

      Administrative & Operational Support

      • Assist in updating and maintaining customer records in the system.
      • Coordinate with other departments to ensure smooth delivery and installation of products.
      • Help in managing inventory, including stocking and organizing products.
      • Maintain a clean and organized retail space.

Learning Outcomes & Benefits

  • Gain real-world experience in retail sales, customer service, and business operations.
  • Develop strong communication and problem-solving skills.
  • Enhance knowledge of marketing strategies and business management practices.
  • Opportunity to network with industry professionals and potential career advancement within the company.

    Internship Allowance & Working Hours

    • Monthly allowance: RM800 – RM1000
    • Working hours: 5 days a week, 9 AM - 6 PM