
IT Infrastructure Engineer
RM 5,000 - RM 5,999 / month
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- Designing, deploying, maintaining, upgrading, and securing networks with all their software and hardware components, including cloud infrastructure (AWS, Azure, Google Cloud, or others). - Perform defined processes and practices to manage on-premises and cloud-based systems, software, and networks to ensure consistent and reliable operation to meet business needs. - Diagnose, troubleshoot, and resolve system issues and/or respond to outages for both on-premises and cloud environments. - Manage, research, and resolve complex end-user escalation incidents. - Maintain reliability of systems and networks by monitoring, running tests, and troubleshooting across both local and cloud infrastructure. - Test and perform upgrades and patches to installed operating systems, software, and cloud services. - Monitor backups and plans for installed systems, including cloud-based backup solutions. - Maintain familiarity with recovery plans for every critical function, ensuring disaster recovery and business continuity plans for cloud environments are up to date. - May install, configure, maintain, upgrade, and support cloud services, virtual machines, containers, and on-premises systems. - May develop plans, schedules, and requirements for the deployment of cloud-based solutions. - May design and develop custom programs to aid in systems management for both on-premises and cloud systems. - Monitor, maintain, and execute automation processes and procedures, leveraging Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Ansible. - Monitor threats, alerts, and security vulnerabilities for installed systems; implement response plans for various types of threats and attacks, including cloud security best practices. - Create and maintain system documentation of processes, procedures, plans, and configurations, covering both local and cloud infrastructure. - Manage cloud cost optimization, monitoring, and reporting to ensure efficient use of cloud resources. - Perform additional tasks as assigned by your direct superior.