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Customer Service Executive 中文客服专员

RM 3,000 - RM 4,000 / month

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  • Provide support via phone, email, or chat to address customer inquiries and issues.
  • Identify customer needs and offer solutions.
  • Ensure issues are resolved within the required timeframe to ensure case closure.
  • Minimum SPM/UEC or equivalent in any field.
  • Fluency in Mandarin and basic English.
  • No experience required.
  • Patience and ability to empathize with customers.
  • Comfortable working with computers and multiple systems.
  • Able to type in Traditional Chinese characters.
  • Good time management, multitasking abilities, and a customer-oriented attitude.
  • Able to work rotational shifts.

Training Provided: Comprehensive training to help you succeed in your role.

Career Growth: Opportunities for advancement and career development.

Retention Bonus: Attractive retention bonus provided.