
Customer Service Executive 中文客服专员
RM 3,000 - RM 4,000 / month
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- Provide support via phone, email, or chat to address customer inquiries and issues.
- Identify customer needs and offer solutions.
- Ensure issues are resolved within the required timeframe to ensure case closure.
- Minimum SPM/UEC or equivalent in any field.
- Fluency in Mandarin and basic English.
- No experience required.
- Patience and ability to empathize with customers.
- Comfortable working with computers and multiple systems.
- Able to type in Traditional Chinese characters.
- Good time management, multitasking abilities, and a customer-oriented attitude.
- Able to work rotational shifts.
Training Provided: Comprehensive training to help you succeed in your role. Career Growth: Opportunities for advancement and career development. Retention Bonus: Attractive retention bonus provided.