Retail Assistant (Luxury Brand)

Job Responsibilities: * Provide excellent and specialized customer service by creating emotionally enriched relationships with clients * Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives * Manage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance * Transform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized. * Create a long-term authentic bond with clients by making them feel the experience is truly about them. * Demonstrate active leadership on selling floor, to drive individual and team objectives and be accountable for sales results. Requirements: * Caring, authentic trusted Client Advisor: an intuitive sales associate with a passion for style; * A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision; * Courageous with ideas and innovative in your approach, always ready to grow and learn; * Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients; * Being a master at storytelling and at the art of asking engaging questions;