
Customer Service Executive
Salary undisclosed
Checking job availability...
Original
Simplified
Key Responsibilities: Arranging Proof of Delivery (PODs): Collect, verify, and organize POD documents. Ensure all delivery records are accurately maintained and updated in the system. Checking Delivery Status: Track and monitor daily deliveries to ensure timely fulfillment. Communicate with drivers and logistics teams for real-time delivery updates. Report any delivery issues or delays to the relevant department. Handling Customer Requirements: Assist in responding to customer inquiries regarding shipments and delivery schedules. Ensure customer requests and special instructions are communicated effectively to the operations team. Maintain proper documentation and records of customer interactions.