IT Support Intern
- Internship, onsite
- GRASP SOFTWARE SOLUTIONS SDN BHD
- Kuala Lumpur, Malaysia
Job Summary:
We are looking for a proactive IT Support Intern to assist in providing technical support and troubleshooting services for our business operations. The ideal candidate should have strong communication skills in Tamil and English, be eager to learn, and be willing to travel to various locations as required.
Key Responsibilities:
- Provide first-level technical support for hardware, software, and network-related issues.
- Assist in the setup, configuration, and maintenance of IT systems, including desktops, laptops, printers, and mobile devices.
- Troubleshoot IT-related issues via phone, remote support tools, or on-site visits.
- Support end-users with software installations, updates, and troubleshooting.
- Maintain IT documentation, including user guides, troubleshooting steps, and inventory records.
- Assist with system upgrades, backups, and security updates.
- Collaborate with the IT team to ensure smooth operations of IT infrastructure.
- Travel to various locations as needed to provide on-site IT support.
Requirements:
- Currently pursuing or recently completed a degree/diploma in IT, Computer Science, or a related field.
- Strong understanding of computer hardware, software, and networking basics.
- Ability to communicate effectively in Tamil and English (both verbal and written).
- Problem-solving mindset with a keen interest in IT support and troubleshooting.
- Willingness to travel for on-site support when required.
- Ability to work independently and as part of a team.
- Basic knowledge of Microsoft Office, Windows, and IT security practices is an advantage.
Benefits:
- Hands-on experience in IT support within a dynamic work environment.
- Exposure to real-world IT troubleshooting and problem-solving.
- Opportunity to work with an experienced IT team and enhance technical skills.
- Travel allowances provided for on-site visits.
If you are passionate about IT support and eager to gain practical experience while communicating in Tamil & English, we encourage you to apply!
Apply now to kickstart your career in IT! Kindly contact Ms Shal +60 12-3343059
Job Type: Internship
Contract length: 5 months
Pay: RM700.00 - RM900.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Application Question(s):
- Are you an immediate starter?
Language:
- Tamil (Required)
- English (Required)
Location:
- Kuala Lumpur (Preferred)
Willingness to travel:
- 75% (Preferred)
Work Location: In person