CAFE CAPTAIN/WAITER
DUTIES & RESPONSIBLITIES :
SCOPE OF RESPONSIBILITIES:
Responsible for assisting the Supervisor / Executive / Assistant F&B Manager in handling functions.
SPECIFIC RESPONSIBILITIES :
Assists to serving and coordinating activities of F&B personnel involve in such activitties as: o Preparing necessary materials and supplies for a specific function. o Arranging the function room or setting table. o Presenting menu and taking orders (when necessary). o Serving guests. o Cleaning up after function.
Assists in coordinating with kitchen, bars and other section/department to ensure that all necessary arrangements and preparations are properly made.
To guide, train and monitor knowledge, attendance, skills, communication and set leadership example for waiters / waitress.
May be assigned to supervised and participate in the activities of all waiters and extra waiters assigned in a section of the function room during the actual service.
Receives and confers with host of function regarding last minute arrangements
Ensure service associates deliver heartfelt service at all times beyond guest expectations.
JOB ROLE/KNOWLEDGE :
Attends to guest complaints and requests. Refer to Superior when necessary.
Performs duties common to all supervisors and other duties as may be assigned.
Must have complete product knowledge of all menu items, pricing, presentation and service procedures of each item QUALIFICATION / EDUCATION :
EXPERIENCE :
Must possess minimum SPM or
Minimum 2 year's working experience in hotel services any equivalent hospitality related certification or related field.
Knowledgeable in Cafe operation.
SKILL :
Good Interpersonal skill.
Highly developed, demonstrated teamwork skills.
Good supervisory skills.
Self-motivated, proactive & high enthusiasm.
Attractive and pleasant personality.
Job Type: Full-time
Pay: RM1,700.00 - RM2,300.00 per month
Benefits:
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Work Location: In person
Expected Start Date: 03/17/2025