Customer Service Representative (KLIA)
RM 1,800 - RM 2,500 / month
Checking job availability...
Original
Simplified
Responsibility
- Sell tickets and manage bookings for taxi services.
- Provide information about taxi services, routes, and pricing.
- Handle cash and digital payments securely.
- Address customer inquiries and resolve minor complaints.
- Maintain an organized and efficient counter area.
Requirements
- Candidate possesses at least a SPM or above
- Fresh graduates are also encouraged to apply
- Customer service skills: Ability to interact with customers in a helpful, friendly, and professional manner.
- Attention to detail: Ensuring accurate ticket sales, reservations, and customer records.
- Communication skills: Clearly communicating policies, pricing, and schedules to customers.
- Time management: Handling multiple tasks during peak hours, especially in busy environments.
- Basic math skills: Handling cash, calculating change, and processing transactions accurately.
- Technical proficiency: Familiarity with ticketing systems, point-of-sale (POS) software, and general computer usage.
Job Type: Contract
Pay: RM1,800.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Day shift
- Evening shift
- Night shift
Supplemental Pay:
- Overtime pay
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person