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Marketing Operations Executive - IGaming Industry

RM 3,200 - RM 3,800 / month

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We are seeking an Marketing Operation Executive to support our CRM and Telemarketing teams in Kuala Lumpur, Malaysia. This entry-level role involves data entry to systems, managing marketing campaigns, and handling customer inquiries. Fresh graduates are encouraged to apply.

Opportunities for promotion to a Team Leader role are available.

Job Responsibilities:

  • Data Management: Accurately input, update, and maintain marketing-related data in databases and internal systems, ensuring data integrity and consistency.
  • Campaign Execution: Set up, schedule, and launch marketing campaigns in the system based on provided listings and timelines, ensuring seamless execution.
  • Content Distribution: Publish marketing content across designated social media and digital channels, adhering to brand guidelines and best practices.
  • Channel Monitoring & Customer Engagement: Track and manage interactions on broadcast channels, promptly responding to customer inquiries and escalating issues when necessary.
  • Performance Tracking: Assist in monitoring campaign performance, compiling reports, and providing insights for optimization.
  • Cross-functional Collaboration: Work closely with the CRM and Telemarketing teams to support various marketing initiatives, optimize engagement, and enhance campaign effectiveness.

Job Requirements:

  • Diploma in Business Admin, International Business, Marketing or a related field.
  • No prior experience required; training will be provided.
  • Entry-level role; fresh graduates are encouraged to apply.
  • Basic proficiency in English and Mandarin for daily communication.
  • Basic knowledge of Microsoft Excel (data entry, copy-pasting, filtering).
  • Opportunities for promotion to Team Leader.

Why Join Us?

  • Accessible Location: Office is within walking distance from the MRT.
  • Professional Development: Sponsorship for professional training and workshops.
  • Annual Leave Encashment: Get paid for unused leave.
  • Team Bonding: Monthly team bonding activities based on your preference.
  • Work Assets Provided: All necessary work tools and equipment are supplied.

Job Type: Full-time

Pay: RM3,200.00 - RM3,800.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Language:

  • Mandarin (Required)
  • English (Required)

Work Location: In person