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Process Associate - Korean Speaker (Malaysian & Korean Nationality)
RM 9,000 - RM 11,000 / month
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Job Description :
You will be serving a world famous travel platform.
- Communicating with customers through various channels and acknowledging and resolving customer complaints.
- Modify, change and/or cancel existing reservation.
- Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
Qualifications :
- Good communication skill in Korean Language. (Non-Natives need to possess at least TOPIK 4 or graduated University in Korea)
- Good English communication will be advantage for this position.
- Able to relocate to Malaysia
- Fresh graduates are welcomed to apply
Working days: 5 days per week (including weekends & public holiday)
Working hours: Rotational Work Shift (9 Hours Per Day)
Benefit :
- Attractive KPI incentives
- Transportation Allowance
- Company Corporate Discount
- EPF & SOCSO
- Health and life insurance
- Medical & Dental Allowance
- One way flight ticket & 2 weeks accommodation for Expatriate
- Working Permit will be provided for Expatriate
- Beverage Machines Subsidy
- Parking Subsidy
Job Type: Full-time
Pay: RM9,000.00 - RM11,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Education:
- STM/STPM (Preferred)
Language:
- Korean (Preferred)
Expected Start Date: 03/24/2025