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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Quality Assurance Analyst (Indonesian Language)

RM 6,500 - RM 8,500 / month
Checking job availability...
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Roles & Responsibilities and Task:

  • Perform quality audits on internal and external specialists providing clients with advertising and sales support, as well as specialists working to bring prospective clients into the SMB's portfolio of advertisers.
  • Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management.
  • Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements.
  • Work closely & hand in hand with other departments to respond immediately to relevant quality-related needs.
  • Participate in internal quality calibrations led by process owners.
  • Participate in the development of quality inspection standards and continuously optimize the process and system platform.

Essential Critical Skills required for this role:

  • Quality Assurance skillsets like RCA, SWOT, Calibration and Report writing.
  • Sales Calls screening and Coaching Agents.
  • Experience in handling calls in English and Indonesian market (APAC Market)
  • Understanding and knowledge on Sales funnels within Social media advertisement platform.
  • Ability to work in fast and evolving workflows with eye for detail.
  • Ability to maintain calm while meeting strict deadlines.
  • Comfortably in exercising quality standards in ambiguous scenarios.
  • Computer fluency and understanding the necessity of a data-driven approach.
  • Microsoft Excel and Microsoft PowerPoint.

Must have, Requirements:

  • Minimum 1 year of Quality Assurance Programs experience specifically from BPO environment and or Call center Environment.
  • Quality audit and quality management-related experiences.
  • Working experience on social media advertisement platform.
  • Indonesian Language Proficiency Level must be equivalent to (C1)
  • English Language Proficiency Level must be equivalent to (B2) of Certification of European Framework (CEFR)

Work hours:

  • Single shift, local standard work hours. Mon to Friday, Saturday off Day, Sunday Rest Day. (9am-6pm)

Work Location:

The Garden North Tower, Mid Valley City, Kuala Lumpur, Malaysia.

Work Location:

  • Gardens North Tower (Accessible via Public Transport LRT/KTM)

Job Type: Full-time

Pay: RM6,500.00 - RM8,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Call audits: 1 year (Required)