Technician / Mechanic (PROTON)
· Increases customer satisfaction by performing minor / major service / repair correctly and clean the first time.
· Accomplish and maintain high level of quality, productivity and efficiency, achieves daily, weekly and monthly sales target thus maintain low rate of comeback repairs or complaints.
· Accurately and timely perform all work instruction stipulated in service orders assigned by job controller / service foreman; provide written report for additional jobs when necessary.
· Immediately inform service foreman on any work delays whenever jobs are unable to meet actual flat rate time.
· Return all replaced parts to customer after each repair and be prepared to work extra time when requested by management.
· Maintain clean tools, equipment, facilities, environment and general workshop housekeeping at all time.
· Responsible for vehicle security and safety while in service center. Follows work rules and service center safety & health practices relating to operation of shop tools, use of personal safety devices and housekeeping.
· Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
· Responsible in SOPs, ISO, DOE, Safety & Health and local authorities compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company’s profitability.
· Responsible to perform other duties requested by superior.
Job Type: Full-time
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,300.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Banting: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Mechanic: 1 year (Preferred)
- Automotive: 1 year (Preferred)